Medford Sentry Storage, Medford OR

Frequently Asked Questions

Springfield Storage OfficeWhat size do I need?

If you are storing your belongings and leaving them until you move them in to your new place, then get the smallest unit you can fit all the items safely into. This will save you the most money.

If you will be making visits to your unit to remove or add items as needed, then get a unit large enough to allow you to do so without having to unpack and repack outside all the time.

See our recommended sizing and packing (.pdf) to help you with your decision.

 

How much does storage cost?

Our rates are month to month and are based on available units and any specials/discounts that are being offered at that time. Call us for a quote at your convenience.

 

Are there any other fees other than unit rent?

Rent is month to month. The only time additional fees are applicable is if rent has not been paid in a timely manner, or if you upgrade the size of your unit. We sell locks, packing supplies, and other storage accessories if you need them.

 

Is there a contract to sign?

Yes. We have a rental agreement that we will go over with you at the time of unit rental. It is a month to month lease, and if there are any questions at any time we are here to answer them for you.

 

When do I have access to my unit?

Access is 7 days a week from 6 a.m. To 8 p.m. Facility access is closed only on the 6 major holidays: Thanksgiving, Christmas, New Years Day, Memorial Day, 4th of July and Labor Day.

Are my items safe and secure at this site?

For security, we offer onsite security, a completely fenced facility, well lit drives and hallway, computer controlled keypad access, and numerous security cameras on the site. Secure locks are also available for sale. We recommend you take pictures or videotape your items in your unit.

 

How can I contact this facility?

Visit our contact us page or call us at 541-772-5244. Messages are promptly responded to. We welcome walk in customers that need our help.

 

Where can I buy moving and packing supplies?

We have your moving and packing supply needs available at our site. Whether it is a secure lock, packing boxes and tape, plastic covers for your valuable and large items or moisture absorption protection, we have it here.

 

How high are the ceilings in the storage units?

All units have between 9-10 foot ceilings.

 

Can I get more than one unit if needed?

Yes. We have numerous customers that have more than one unit in either the same size or different sizes.